Privacy Policy

Last Updated: October 25, 2026

1. Introduction

ScamShield ("we," "our," or "us") is an online scam-awareness platform designed to help individuals identify potential scams through its Analyzer and educational resources. We take user privacy seriously and aim to minimize the collection and retention of personal information. This Privacy Policy explains how information is processed when you visit our website at scamshieldapp.org or use the ScamShield Analyzer.

2. Information Submitted to the Analyzer

The ScamShield Analyzer allows users to submit suspicious text messages, emails, URLs, and images for analysis. This content may contain personal information, such as names, email addresses, telephone numbers, or details about financial transactions.

Submitted content is processed to generate an analysis of potential scam indicators, warning signs, risk levels, confidence assessments, and recommended next steps. ScamShield does not intentionally collect personal information beyond what is submitted or technically necessary to provide the requested service.

ScamShield does not provide a saved user history or maintain a persistent database of submitted messages, URLs, images, or analysis results. The Analyzer is designed to process submissions and return results without providing a stored history for users to retrieve later. However, temporary processing, technical logs, and data retention by hosting infrastructure or third-party service providers may occur as described in this policy.

Please avoid submitting passwords, authentication codes, banking credentials, full payment card details, or other sensitive information that is unnecessary for scam detection.

3. How Submitted Content Is Processed

To analyze submitted content, the Analyzer may transmit information to ScamShield's application servers and third-party artificial intelligence services used to generate results. This processing is necessary to provide the analysis requested by the user.

ScamShield does not use submitted content to create a personal profile of the user or provide a user-facing archive of previous submissions. Information is processed for the purpose of generating the requested analysis.

Although ScamShield does not provide saved submission history or maintain a persistent submission database, temporary processing, technical logs, or data handling by infrastructure and AI providers may occur. The retention practices of those providers depend on their services, settings, and applicable agreements. Users should consult the relevant providers' privacy policies for additional information where appropriate.

4. Information Collected Automatically

When you access the website, technical information may be processed by the website's hosting infrastructure or other service providers. Depending on the configuration, this may include IP addresses, browser type, operating system, timestamps, requested pages, and error or security logs.

This information may be used to deliver website content, maintain service reliability, diagnose technical issues, and protect against malicious traffic. ScamShield does not intentionally use this technical information to build personal profiles of users.

The precise information collected depends on the website infrastructure and third-party services in use. ScamShield does not claim that all technical logs or automatically generated records are necessarily absent.

5. Cookies and Tracking Technologies

ScamShield's use of cookies, local storage, analytics, or similar technologies depends on the tools configured on the website. Essential technologies may be used to support website functionality, security, and performance.

If analytics or other nonessential tracking technologies are used, they may process technical information about website visits. Any consent or opt-out requirements applicable to these technologies will be addressed in accordance with applicable law.

Users may manage cookies through their browser settings, although disabling certain technologies may affect website functionality.

6. How Information Is Used

Information processed through ScamShield may be used, as necessary, to:

• Analyze submitted messages, URLs, and images for potential scam indicators.
• Generate analysis results and related educational guidance.
• Operate, maintain, and secure the website and Analyzer.
• Diagnose errors and improve technical reliability.
• Detect and prevent abuse, malicious traffic, and unauthorized activity.
• Comply with applicable legal obligations.

ScamShield does not intend to sell submitted analysis content or use it to create advertising profiles of individual users.

7. Third-Party Services and Artificial Intelligence

The Analyzer may rely on third-party infrastructure and artificial intelligence services to process submissions and generate results. Information submitted for analysis may therefore be transmitted to those providers as necessary to perform the requested operation.

These providers may process information under their own terms, privacy policies, retention settings, and contractual arrangements. Depending on the provider and service configuration, submitted content or related technical information may be temporarily retained or recorded. ScamShield cannot make blanket guarantees about the independent retention practices of external providers unless those practices have been verified.

ScamShield does not operate the underlying infrastructure of every third-party service it uses. Users should review relevant provider documentation when they wish to understand how information is handled outside ScamShield's direct control.

8. Data Sharing and Disclosure

ScamShield does not intend to sell users' submitted messages, URLs, images, or analysis results to third parties.

Information may be processed by service providers that support the operation of the Analyzer, including hosting and AI providers. Information may also be disclosed where required by law or where reasonably necessary to protect the security, rights, or integrity of the service, subject to applicable legal requirements.

ScamShield does not intend for content submitted privately to the Analyzer to be published or made publicly accessible.

9. Data Retention and Deletion

ScamShield does not provide a saved user history or maintain a persistent database of Analyzer submissions or analysis results. The Analyzer is designed to process content and generate a response rather than provide users with a stored history of their submissions.

This does not mean that information is never temporarily processed or recorded. Hosting infrastructure, security systems, diagnostic logs, backups, and third-party AI providers may retain certain information according to their configurations, retention policies, and applicable agreements.

ScamShield aims to minimize unnecessary retention of information under its control. Because ScamShield does not provide a persistent submission history, it may not be able to retrieve a previously processed submission or analysis result. Any applicable retention or deletion obligations will be handled in accordance with the law.

10. Data Security

ScamShield seeks to use reasonable technical and organizational safeguards to protect information processed through its website. Depending on the infrastructure in use, these measures may include encrypted connections, access controls, secure configuration practices, and protections against unauthorized access.

No website, online service, or electronic transmission method can be guaranteed to be completely secure. Users should avoid submitting confidential information that is not needed to analyze a suspected scam.

11. Children's Privacy

ScamShield provides educational resources intended to help people recognize and avoid scams. We do not intentionally seek unnecessary personal information from children. Any collection or processing of children's personal information will be subject to applicable legal requirements, including the Children's Online Privacy Protection Act where applicable.

Parents or guardians who believe a child has provided personal information inappropriately may contact us to discuss the matter.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights to object to or restrict certain processing activities.

Because ScamShield does not provide a persistent database or saved history of Analyzer submissions, it may not be able to retrieve a previous submission or analysis after processing has occurred. This does not eliminate any applicable rights concerning personal information that ScamShield or its service providers may otherwise retain.

To submit a privacy inquiry or request, contact ScamShield using the contact information provided on our website. We may request reasonable information to verify or clarify a request, subject to applicable law.

13. Third-Party Websites

ScamShield may link to external websites, including government agencies, financial institutions, and consumer-protection organizations. These websites operate independently and have their own privacy policies and data handling practices. ScamShield is not responsible for the privacy practices of external websites.

14. Changes to This Policy

We may update this Privacy Policy when our services, infrastructure, or data handling practices change. The latest revision date will appear at the beginning of this document. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.

15. Contact

If you have questions about this Privacy Policy or how information is handled by ScamShield, please contact us through the contact information available at scamshieldapp.org.

16. Analyzer Disclaimer

ScamShield provides informational and educational assessments to help users identify potential scams. Its results may be inaccurate, incomplete, or inconclusive. A low-risk assessment does not guarantee that a message or website is safe, and a high-risk assessment does not conclusively establish that content is fraudulent. Users should independently verify suspicious requests through official channels and should not rely exclusively on ScamShield when making financial, legal, or other consequential decisions.